{"id":22288,"date":"2022-03-21T13:57:01","date_gmt":"2022-03-21T12:57:01","guid":{"rendered":"https:\/\/beta.cybus.io\/?page_id=22288"},"modified":"2024-09-02T14:56:30","modified_gmt":"2024-09-02T12:56:30","slug":"support-center","status":"publish","type":"page","link":"https:\/\/www.cybus.io\/en\/resources\/support-center\/","title":{"rendered":"Support Center"},"content":{"rendered":"\n
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Welcome to the Support Center!<\/h1>\n<\/div><\/div><\/div><\/div>\n\n\n\n
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Everything you need<\/h2>\n\n\n\n

With tutorials, guides and personal support<\/h3>\n\n\n\n

Here you will find all the necessary materials and options to realize your project or solve your problem. Whether you’re looking for a solution yourself or need personal support from our IIoT experts, our Industrial IoT support center is the right place for you.<\/p>\n\n\n\n

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CYBUS LEARN<\/a><\/div>\n\n\n\n
cybus docs<\/a><\/div>\n\n\n\n
personal support<\/a><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n
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SELF-SERVICE | CYBUS LEARN<\/p>\n\n\n\n

Practical instructions for Cybus Connectware<\/h2>\n\n\n\n

Assistance and tutorials for the technical IT<\/h3>\n<\/div><\/div><\/div><\/div>\n\n\n\n
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Installing Connectware<\/h4><\/div>
Learn more<\/span><\/div><\/div><\/figcaption><\/figure><\/a><\/div>\n\n\n\n

Connectware Technical
Overview<\/h4><\/div>
learn more<\/span><\/div><\/div><\/figcaption><\/figure><\/a><\/div>\n\n\n\n

Service Basics<\/h4><\/div>
learn more<\/span><\/div><\/div><\/figcaption><\/figure><\/a><\/div>\n\n\n\n

How to Connect an MQTT Client to Publish and Subscribe Data<\/h4><\/div>
learn more<\/span><\/div><\/div><\/figcaption><\/figure><\/a><\/div>\n\n\n\n

How to Connect to an OPC UA Server<\/h4><\/div>
learn more<\/span><\/div><\/div><\/figcaption><\/figure><\/a><\/div>\n\n\n\n

Connectware orchestration using Ansible<\/h4><\/div>
learn more<\/span><\/div><\/div><\/figcaption><\/figure><\/a><\/div>\n<\/div><\/div>\n\n\n\n
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cybus learn<\/a><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n
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self-service | Cybus docs<\/p>\n\n\n\n

Assistance with the technical documentation<\/h2>\n\n\n\n

About the software components and characteristics<\/h3>\n<\/div><\/div><\/div><\/div>\n\n\n\n
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Structure of the commissioning file<\/h4><\/div>
learn more<\/span><\/div><\/div><\/figcaption><\/figure><\/a><\/div>\n\n\n\n

User Management<\/h4><\/div>
learn more<\/span><\/div><\/div><\/figcaption><\/figure><\/a><\/div>\n\n\n\n

Agents<\/h4><\/div>
learn more<\/span><\/div><\/div><\/figcaption><\/figure><\/a><\/div>\n\n\n\n

Industry Protocol Details<\/h4><\/div>
learn more<\/span><\/div><\/div><\/figcaption><\/figure><\/a><\/div>\n\n\n\n

System Requirements<\/h4><\/div>
learn more<\/span><\/div><\/div><\/figcaption><\/figure><\/a><\/div>\n\n\n\n

Changelog and Upgrade Guide<\/h4><\/div>
learn more<\/span><\/div><\/div><\/figcaption><\/figure><\/a><\/div>\n<\/div><\/div>\n\n\n\n
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Cybus DOCS<\/a><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n
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personal support<\/p>\n\n\n\n

How can we assist you?<\/h2>\n\n\n\n

Get direct assistance from your Industrial IoT support team.<\/p>\n\n\n\n

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Support request<\/h4>

I have problems with the software and need help.<\/p><\/div>

request support<\/span><\/div><\/div><\/figcaption><\/figure><\/a><\/div>\n\n\n\n

Feature request<\/h4>

I would like to suggest an improvement or a new feature.<\/p><\/div>

request a feature<\/span><\/div><\/div><\/figcaption><\/figure><\/a><\/div>\n\n\n\n

Bug report<\/h4>

Etwas scheint nicht richtig
zu funktionieren.<\/p><\/div>

report bug<\/span><\/div><\/div><\/figcaption><\/figure><\/a><\/div>\n\n\n\n

Feedback<\/h4>

I want to give some feedback<\/p><\/div>

send feedback<\/span><\/div><\/div><\/figcaption><\/figure><\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n
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\"\"<\/figure>\n<\/div>\n\n\n

SERVICE INFORMATION<\/p>\n\n\n\n

Not found what you are looking for?
We are happy to help you.<\/h2>\n\n\n\n
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contact<\/a><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":19683,"parent":21756,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_crdt_document":"","footnotes":""},"class_list":["post-22288","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nIndustrial IoT Support Center |\u00a0Tutorials and Knowledge<\/title>\n<meta name=\"description\" content=\"Find all necessary tutorials and knowledge to realize your project or solve your problem with Cybus Industrial IoT support center.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cybus.io\/en\/resources\/support-center\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" 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